Residential Facilities

Recognising the gap in the property management market for a niche service provider within the residential property management industry, Concept Facilities Management created a division to fill this gap and will provide an exceptional management service to all clients and leaseholders of large, high quality, high service residential developments, in the private, public, and government sectors.

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With many years’ experience in the property management industry, the directors of Concept Facilities Management that each client has different requirements.

Thus it is Concept Facilities Management main endeavour to work with each client to ensure that their individual requirements are fully identified and met.

We offer our housebuilder and developer clients an advisory service which can start as soon as planning permission is received and continues through the development and sales stages to the smooth handover of management.

Concept Facilities Management has been created with the specific purpose of giving clients what they want, an exceptional management service.

Hospitality Facilities

Our cleaning services are about more than polished surfaces and gleaming surroundings. They play a key role in building a healthy, productive workforce.

The hospitality industry requires an experienced and flexible facilities services company like Concept to manage their demanding facilities needs.

Floors and carpets need cleaning, washrooms need routine inspection and servicing, kitchens require daily cleaning and scheduled deep cleaning; contracting multiple vendors to care for your facilities is stressful. With so many diverse functions to consider, more and more hotels across the UK are now relying on Initial to manage and provide for all their facilities needs.

Fast and Friendly Hospitality Facilities Services

Leave it to Concept’s professional and friendly cleaning and facilities services team to take care of your venue.

Our range of services covers all your cleaning, washrooms, and facilities management needs, and our staff is trained to deliver an efficient and friendly service.

Contact us now to see how Concept can support your business.


Commercial Facilities

Working in office buildings throughout Australia, Concept Facilities Management serves corporations, banks, insurance companies, financial institutions, property managers, and Small to Medium Enterprise business.

Our customers recognise the value of their buildings and rely on Concept Facilities Management’s quality service to maintain, preserve and enhance those valuable assets.

Our clients have learned to come to us for facilities services such as commercial cleaning, landscaping, and building mechanical maintenance. Yet, they find we can help them in other significant ways. Think of your non-core business activities.

Commercial cleaning, payroll administration, mechanical maintenance staffing and grounds maintenance. Can you say with certainty that they’re handled as efficiently and cost effectively as possible?

In a perfect world, you could focus on your core business and leave everything else to someone else.

That someone can be Concept Facilities Management.

With Concept Facilities Management as an integrated part of your workflow, you can achieve break-through improvements in performance in non-core areas. In turn, you achieve better financial results. Plus, your customers and employees experience an optimal environment, which affects your success in many ways.

We’ve earned our reputation in commercial cleaning and building maintenance, but our services don’t stop there.

For example, our customers have benefited from innovations such as:

  • Automated inspection systems with web-based customer portals
  • Paperless invoicing and centralised billing
  • Single point-of-contact national account programs with 24/7 on-demand service

If you keep doing the same things the same way, you’ll get the same results.

This old saying certainly applies in today’s intense economic environment. Your business may not be able to squeeze any more savings out of facility services — without sacrificing specifications — unless you change your approach. Implementing new, efficient methods is the essence of Concept Facilities Management.

Through continuous re-engineering, we’ve become increasingly efficient at handling millions of back-office transactions. These are the non-core activities that nonetheless keep operations running smoothly. We know our industry-leading process works, because we’ve re-engineered ourselves and helped customers in remarkable ways.

When it comes to budget and quality, customers have choices. We can provide (1) services of a comparable value to the status quo at lower cost or (2) higher quality services at a fair and meticulously managed price. Our “Intelligent Quote” reflects your specifications and quality expectations. Customers with seasonal or other temporary needs benefit even more from our scalable, on-demand service capabilities.

Why spend your valuable time worrying about commercial cleaning, building maintenance and other non-core activities? Concept Facilities Management can ensure that your employees have a “ready to work” environment and that your customers have a memorable experience. You’ll be free to focus on taking your business to the next level of success.

Government Facilities

Government offices and agencies rely on Concept Facilities Management services to bring order to their buildings and grounds.

We have years of award-winning experience providing Integrated Facilities Maintenance Services to government customers, including local, state, and federal government agencies.

Our commitment to strategic management processes, predictive and preventive maintenance, combined with capital planning and asset management partnerships, gives our customers confidence we can manage the long-term vision as well as the day-to-day details of integrated facilities services.

From restrooms to boardrooms, Concept’s cleaning and maintenance services keeps your property – and your image – always looking spotless and your operations running smoothly.

We can accommodate a complete spectrum of operational needs including daily cleaning routines to mechanical and electrical repairs and energy services. Our service offerings are fully compliant with OH&S and EPA regulatory requirements. As a national facilities maintenance provider, we also offer both contract and on-demand services with the flexibility and resources to work according to your schedule – without ever inconveniencing your staff or property visitors.

Focus on operating your facility.Leave the dirty work to us.

Comprehensive cleaning and facility services from Concept include:

  • Building Mechanical Maintenance
  • Expert Staffing for Building Operations & Maintenance
  • Handyman
  • HVAC/lighting maintenance
  • HVAC Preventative Maintenance & Repair Services
  • Lighting Maintenance
  • Plumbing
  • Electrician Services
  • Carpentry
  • Security Systems
  • General Cleaning
  • Office Cleaning
  • Lobbies and Common Areas Cleaning
  • Heavy Rubbish Removal
  • Restroom Cleaning and Supplies
  • Kitchen and Break Room Maintenance
  • Post-Construction Cleanup
  • Pre/Post Move-In Cleanup
  • Window Cleaning
  • Carpet Care: – Vacuuming, Spot Cleaning, Dry, Steam and Foam Shampooing
  • Floor Care: – Marble, Terrazzo, Cement, Wood, Vinyl Tile, Rubber and Ceramic Floor Care
  • Pressure Washing
  • Graffiti Removal
  • Litter Removal
  • Landscaping
  • Fabric & Furniture Maintenance
  • Fabric Shampooing, Dry Cleaning and Foam Cleaning
  • Leather Cleaning and Conditioning
  • Fabric Partition Cleaning

Retail Facilities

When it comes to retail cleaning services, you have high standards for your store, and your customers have high expectations. Our vast experience in retail cleaning services means that you can rely on Concept.

We’ll keep your store immaculate, thereby enhancing the customer experience. Shining floors, clean carpets, spotless restrooms, well-kept fitting rooms . . . all ensure that your shoppers come back for more.

For retail, cleaning services merit special attention, because your success can depend on your housekeeping provider’s expertise.

Rest assured, Concept understands cleaning needs from a retailer’s perspective.

We know that each store – especially a high-end retailer – has specialised requirements. We’ll work with you in partnership to customise a retail cleaning services program that works for you and each of your stores.

Cost-Effective, Expert Retail Cleaning Services

Concept Retail Cleaning Services is managed by experts in the field who are solely dedicated to providing services to stores throughout Australia. Our retail services teams understand the attention to detail that the retail environment requires.

We’ve developed a process for providing cost-effective retail cleaning services that exceed customer’s expectations through the use of:

  • The latest technological advances
  • Proven management techniques
  • Comprehensive employee training programs

Training focuses on our standardised cleaning processes.

Our corporate culture rewards superior service and accepts nothing less than complete customer satisfaction. We recognise that overall service is only as strong as each link in the service chain. Therefore, Concept is committed to teamwork and to quality that cascades from the company’s top managers to local branch managers and to each and every worker. Our high standards for retail cleaning services apply to safety, security (background checks, worker uniforms and ID badges), chemicals, equipment, and quality control.

Ease of Handling Multiple Locations

Have locations nationwide? Concept can handle all your retail cleaning services with ease and economy. Good national retail cleaning services contractors focus on effective communication, therefore:

  1. Your dedicated Concept account manager keeps you informed of operations at your stores while working to ensure that standardisation programs are in place.
  2. Unlike some national contractors, with Concept, you have only one number to call for service requests throughout the country. Our “always on” communication system using mobile phones, pagers and the Internet provides immediate response to your needs.

We also offer administrative ease through consolidated billing with itemised invoices per service location, as well as electronic billing. Our national buying power gives you the pricing advantages inherent in dealing with a single retail cleaning services vendor.

Concept offers the following retail cleaning services and related services:

  • Customised Cleaning programs
  • Store Grand Openings/Construction Clean-Ups
  • Carpet Care
  • Emergency Clean-Ups
  • Environmental Cleaning
  • Hard Surface Floor Maintenance
  • Office Cleaning
  • Parking Lot Sweeping
  • Pest Control
  • Pressure Washing
  • Recycling Programs
  • Re-Lamping
  • Window Cleaning

Educational Facilities

We’ve Mastered the Art of School Cleaning

From restrooms to classrooms, Concept offers commercial school cleaning services that keep your schools image — looking spotless.

Our school cleaners have been doing the same for other K-12 schools, colleges, and universities just like yours.

Our award-winning cleaning services can accommodate a complete spectrum of educational facilities, from the student centre at small private schools to large universities.

As a national facilities maintenance provider, Concept offers both contract and on-demand commercial school cleaning with the flexibility and resources to clean according to your schedule — without ever inconveniencing your students, faculty, or administration.

In addition, we offer green cleaning, a service that’s good for the environment and the school. Green cleaning plays a vital role in creating a healthier environment, which studies have shown can improve student attendance and attitude, better math and reading scores, and improved teacher retention.

You take care of your students and faculty.Leave the dirty work to our school cleaners.

The comprehensive services that Concept’s Facilities Management offer include:

  • General Commercial School Cleaning
  • Classroom and Office Cleaning
  • Student Lounge Cleaning
  • Laboratory Cleaning
  • Heavy Rubbish Removal
  • Restroom Cleaning and Supplies
  • Kitchen and Canteen Maintenance
  • Post-Construction Cleanup
  • Pre/Post Move-In Cleanup
  • Window Cleaning
  • Green Cleaning
  • Carpet Care: – Vacuuming, Spot Cleaning, Dry, Steam and Foam Shampooing
  • Floor Care: – Marble, Terrazzo, Cement, Wood, Vinyl Tile, Rubber and Ceramic Floor Care
  • Pressure Washing
  • Graffiti Removal
  • Litter Removal
  • Landscaping
  • Fabric & Furniture Maintenance
  • Fabric Shampooing, Dry Cleaning and Foam Cleaning
  • Leather Cleaning and Conditioning
  • Fabric Partition Cleaning

Our school cleaners are highly trained and extremely professional. Want to know more? Contact us today to learn more about our commercial school cleaning services.