Retail Facilities

When it comes to retail cleaning services, you have high standards for your store, and your customers have high expectations. Our vast experience in retail cleaning services means that you can rely on Concept.

We’ll keep your store immaculate, thereby enhancing the customer experience. Shining floors, clean carpets, spotless restrooms, well-kept fitting rooms . . . all ensure that your shoppers come back for more.

For retail, cleaning services merit special attention, because your success can depend on your housekeeping provider’s expertise.

Rest assured, Concept understands cleaning needs from a retailer’s perspective.

We know that each store – especially a high-end retailer – has specialised requirements. We’ll work with you in partnership to customise a retail cleaning services program that works for you and each of your stores.

Cost-Effective, Expert Retail Cleaning Services

Concept Retail Cleaning Services is managed by experts in the field who are solely dedicated to providing services to stores throughout Australia. Our retail services teams understand the attention to detail that the retail environment requires.

We’ve developed a process for providing cost-effective retail cleaning services that exceed customer’s expectations through the use of:

  • The latest technological advances
  • Proven management techniques
  • Comprehensive employee training programs

Training focuses on our standardised cleaning processes.

Our corporate culture rewards superior service and accepts nothing less than complete customer satisfaction. We recognise that overall service is only as strong as each link in the service chain. Therefore, Concept is committed to teamwork and to quality that cascades from the company’s top managers to local branch managers and to each and every worker. Our high standards for retail cleaning services apply to safety, security (background checks, worker uniforms and ID badges), chemicals, equipment, and quality control.

Ease of Handling Multiple Locations

Have locations nationwide? Concept can handle all your retail cleaning services with ease and economy. Good national retail cleaning services contractors focus on effective communication, therefore:

  1. Your dedicated Concept account manager keeps you informed of operations at your stores while working to ensure that standardisation programs are in place.
  2. Unlike some national contractors, with Concept, you have only one number to call for service requests throughout the country. Our “always on” communication system using mobile phones, pagers and the Internet provides immediate response to your needs.

We also offer administrative ease through consolidated billing with itemised invoices per service location, as well as electronic billing. Our national buying power gives you the pricing advantages inherent in dealing with a single retail cleaning services vendor.

Concept offers the following retail cleaning services and related services:

  • Customised Cleaning programs
  • Store Grand Openings/Construction Clean-Ups
  • Carpet Care
  • Emergency Clean-Ups
  • Environmental Cleaning
  • Hard Surface Floor Maintenance
  • Office Cleaning
  • Parking Lot Sweeping
  • Pest Control
  • Pressure Washing
  • Recycling Programs
  • Re-Lamping
  • Window Cleaning