Concept Facilities Management have been providing outstanding security solutions to clients since 1999. Our teams of dedicated security professionals are committed to delivering innovative, effective, and efficient premium quality services.
Concept Facilities Management recognises that while many of our clients share similar goals and requirements for their security service, that every one of our clients needs an individually tailored service that best suits their business and evolving need.
Our management team have extensive security experience and are able to understand your business security need and implement the most effective delivery for your security solution and service. We are committed to developing a seamless service that integrates our team and services into your business operation.
Our Security Services Include
Manpower Services …read more
Uniformed Security Officers …read more
Loss Prevention …read more
Covert Operatives …read more
Mobile Patrol Services …read more
Close Personal Protection …read more
Investigations & Surveillance …read more
Security Risk Management …read more
Electronic Security …read more
Covert Cash in Transit …read more
Concept Facilities Management’s management services will provide your business with an assigned account security manager, who will provide you with regular security and operations reviews, development, and implementation of security improvement programs and personalised comprehensive account management.
At Concept Facilities Management we place great value on our people and have implemented detailed recruit selection processes, training programs, specialised staff development training, and actively support advanced industry education of our staff. We also provide recognition awards to our staff for service excellence and innovation.
We understand the need for a security team that performs its duties professionally, effectively and proactively. Concept Facilities Management’s manpower services have the capability to provide our clients with a range of specialised services that meet the needs and expectations of varying service groups.
Understanding that our service is only as good as our people, we only recruit and provide you with the best people possible for your service and business. All of our guards are trained and accredited in first aid and we recruit customer service oriented personnel with the experience required for each clients specific security need.
Uniformed Security Officers
Concept Facilities Management’s Uniformed Security Officer services provide our clients with a professional and clearly recognisable on site security service. We provide security officers for commercial high rise buildings, shopping centres, concierge services, business precincts, industrial properties, (warehouses & manufacturing centres), and government sites. All of our security officers undergo ongoing training and are specifically selected for site requirements.
Our Loss Prevention services focus on increasing our client’s profits by designing and delivering a cost effective, innovative solution that reduces loss and shrinkage without increasing costs. Personnel employed by Concept Facilities Management are experienced Loss Prevention professionals who have had exposure to the full range of retail sectors and understand the requirements of an effective retail loss prevention service.
Retailers can reduce issues associated with directly employing security and loss prevention personnel, through outsourcing.
Whilst most potential thieves can be prevented from stealing through basic methods including proactive customer service, presence of uniformed guards, CCTV system, E.A.S. etc. there are those who will only be deterred when they are actually apprehended. Therefore retailers should consider the employment of external Covert Loss Prevention Officers, who will significantly enhance comprehensive security operations and protection of the company’s profits.
Concept Facilities Management invests significant resources, in selecting and developing the right people, who have the best aptitude, to ensure that their covert loss prevention operative’s have a thorough understanding of legal obligations and company procedures pertaining to the detection and apprehension of offenders.
Mobile Patrol Services
Concept Facilities Management provide Mobile Patrol Services throughout the Sydney metropolitan and greater metropolitan area. We provide mobile services for commercial high-rise buildings, shopping centres, and industrial facilities.
Our Mobile Patrol officers are of the highest quality and experience and provide additional support to our manpower services.
Concept Facilities Management can provide mobile services designed to your specific need for your property. Open and lock services, after hours staff escort to vehicles, emergency response, and alarm response services. Concept Facilities Management provides service reports to our mobile service customers for all security patrol inspections and response services conducted. These reports are generated and monitored through our service software program designed specifically for mobile patrol services.
Close Personal Protection
Based upon world trends there has been an increase in violence within our society. Criminals have turned their focus from the traditional robbery of banks and other financial institutions to ‘soft targets’. One such soft target is the unprotected corporate executive. In Australia the number of well-planned robberies committed against prominent business identities has increased.
Reports of white-collar crime, industrial espionage, extortion and threats, stalking and harassment are now common and require many companies to take precautions.
We provide a comprehensive array of proven cost effective, balanced, and innovative risk management services with practical solutions for implementation into the business environment.
Our VIP and Executive Protection Service is a highly specialised risk management service that provides VIP, Close Personal and VIP Venue protection related services to corporations, government, foreign diplomats, dignitaries, entertainers, executive’s and/or their families.
Investigations & Surveillance
The company constantly revises current strategies and develops new ones to ensure its services directly reflect clients’ needs and requirements. The company encourages client feedback before, during and after inquiries.
The team has significant experience in conducting investigations into security breaches and fraudulent activity. Having all operated in the corporate environment all investigations are mindful of corporate sensitivities including employee’s rights, corporate policy and culture, and most importantly discretion and the public profile of your company.
Surveillance is performed to the highest industry standards, including but not limited to, the covert observation of persons, premises, vehicles, vessels and objects in order to obtain evidence and intelligence, through physical and electronic means. Therefore, facts in issue are able to be proved or disproved.
All surveillance is conducted with the objective of achieving best industry practice, whilst striving to develop dynamic and innovative outcomes.
Each of the surveillance operatives has special skills gained through experience and relevant courses.
Electronic Counter-Surveillance Measures
At Concept Facilities Management we use the most recently developed sophisticated equipment in our debugging operation, combined with a physical and telecommunications inspection, our highly trained operatives can sweep your commercially sensitive areas to search for electronic eaves dropping devices.
We have been providing this service for a number of years for a variety of companies involved in the banking & finance industry, media companies and pharmaceutical companies to name a few. With the ease of placing listening devices these clients see this method of espionage as a genuine threat and respond accordingly with our service.
Considering this is one of the highest levels of corporate espionage we take the delivery of our service particularly seriously and as such continually update our equipment and ensure ongoing training of our operatives.
Security Risk Management
The skills and experience held by our team provides us with the ability to prepare comprehensive security solutions through the development of Security Risk Management plans.
Designed to work with your organisations strategic objectives, the Security Risk Management plan will address all technical, operational, business continuity and environmental issues relevant, to your workplace. All plans include Situational Crime Prevention and Crime Prevention through Environmental Design techniques.
At Concept Facilities Management special consideration is given to ensure that our systems are user friendly and blend with the systems environment. Our culture is weighted towards working directly with our clients, their architects, interior designers, and builders to create a complete system that reflects the most exacting needs and is operationally functional.
Our success is based on technological innovation and design excellence; we have a thorough knowledge of the following products and systems. Our capability extends to the installation, service, and maintenance in the following areas;
- Electronic Alarm Systems
- CCTV Systems
- Access Control Systems
- Intercom Systems
- Back to Base Monitoring
Covert Cash in Transit – Secure Banking Services
We specialise in secure discreet/covert point to point secure banking, providing fully trained and accredited cash in transit staff, who are plain clothed armed/unarmed security officers in unmarked, armoured or non armoured security vehicles.
Our service aims to offer a low impact, low profile, same day banking and change delivery service to your preferred banking facility in a professional and discreet manner.
We will collect, deposit, process and deliver change to any business nationally or locally, big or small, with minimal interruption to your staff and your customers, all the while maintaining stringent verification of deposit processes to ensure your funds are traceable at any stage.